Privacy Policy

1. Who we are

Liv Motion Physiotherapy is a physiotherapy service based in British Columbia, Canada. We provide assessment and treatment for musculoskeletal injury, women's pelvic floor physiotherapy, neurological conditions, and pain management.

2. Information we collect

We may collect the following types of information:

• Contact information such as your name, email address, and phone number when you contact us or request an appointment.
• Booking information submitted through our clinic partners' online booking platforms (for example, Omni Massage & Wellness and Mapleleaf Rehab). These platforms are operated by third parties and have their own privacy policies.
• Website usage data such as pages visited, links clicked, and basic technical information (browser type, device type, IP address) collected through standard analytics tools.

3. How we use your information

We use your information to:

• Respond to your questions and inquiries.
• Help you book physiotherapy appointments with our clinic partners.
• Provide, maintain, and improve our website and services.
• Meet our legal, regulatory, and professional obligations as healthcare providers.

4. How we share your information

We do not sell your personal information. We may share limited information with:

• Clinic partners (such as Omni Massage & Wellness and Mapleleaf Rehab) so that your appointments can be booked and managed.
• Service providers who help us operate our website or communications, under appropriate confidentiality agreements.
• Regulators or authorities if we are required to do so by law or to protect your safety or the safety of others.

5. Data security and retention

We take reasonable steps to protect your personal information against loss, misuse, and unauthorized access. We retain your information only for as long as necessary to provide our services and to meet professional and legal requirements.

6. Your rights

Depending on where you live, you may have rights to access, update, or request deletion of your personal information, subject to clinical and legal requirements. To exercise these rights, please contact us using the details below.

7. Third-party websites and booking platforms

Our website includes links to third-party booking platforms and websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party services you use to book appointments.

8. Children's privacy

Our website is intended for adults seeking physiotherapy services for themselves or their dependents. We do not knowingly collect personal information directly from children without parental or guardian consent.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date.

10. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Liv Motion PhysiotherapyPhone: (604) 771-7898Email: livmophysio@gmail.com